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- Domain Ownership of bildit.pt
The online store bildit.pt is operated by A.S. Pereira - Materiais de Construção, Lda, a limited liability company with a share capital of €230,000, headquartered at Rua Nova de São Gens, 342-344, 4460-776 Custóias, and holding VAT number 506395030.
Phone contact: 229559037
The User acknowledges that the Service contains confidential information and is protected by copyright and related rights, industrial property rights, and other applicable laws.
The User further acknowledges that any content featured in advertisements, promotions, or mentions of any sponsor or advertiser is protected by copyright laws, industrial property laws, and other property protection laws. Therefore, any use of such content may only occur with the express authorization of the respective rights holders.
The User agrees to fully respect the rights mentioned in the previous section, specifically refraining from any actions that may violate the law or these rights, such as reproduction, commercialization, transmission, or public distribution of these contents, or any other unauthorized acts related to the same content.
- Use of the Service
- Responsibilities
All products and services sold in the online store comply with Portuguese law.
The store has the appropriate security levels; however, bildit.pt will not be responsible for any losses suffered by the User and/or third parties due to delays, interruptions, errors, and communication suspensions arising from factors outside its control, including any deficiencies or failures caused by the communication network or communication services provided by third parties, the computer system, modems, connection software, or potential computer viruses or issues arising from downloading infected files or files containing viruses or other properties that may affect the User's equipment.
If an error occurs when accessing the online store, preventing the provision of services, A.S. Pereira - Materiais de Construção, Lda will not be liable for any damages.
Data and information queries made through this service are presumed to be made by the User, and bildit.pt declines any responsibility resulting from the abusive or fraudulent use of the obtained information.
bildit.pt will not be responsible for any losses or damages caused by the abusive use of the Service that are not directly attributable to it due to intent or gross negligence.
bildit.pt is not responsible for damages or losses resulting from non-compliance or defective performance of the service when this is not directly or indirectly attributable to it due to intent or gross negligence. Specifically, it is not responsible for (i) errors, omissions, or other inaccuracies in the information provided through the service; (ii) damages caused by the User or third parties, including violations of intellectual property; (iii) non-compliance or defective performance resulting from compliance with judicial decisions or administrative authorities; or (iv) non-compliance or defective performance resulting from force majeure situations, i.e., extraordinary or unforeseeable events beyond the control of bildit.pt, such as fires, power cuts, explosions, wars, riots, civil insurrections, government decisions, strikes, earthquakes, floods, or other natural catastrophes, or any other situations not controllable by bildit.pt that prevent or hinder the fulfillment of its obligations.
bildit.pt does not guarantee that: (i) the service will be provided uninterrupted, securely, and error-free, and (ii) the quality of any product, service, information, or any other material purchased or obtained through the service will meet the User’s expectations.
Any material obtained through the use of the service is used at the User’s own risk, and the User is solely responsible for any damage caused to their system or computer equipment, or any data loss resulting from such operations.
The User agrees that bildit.pt cannot, under any circumstances, be held responsible for any damage, including but not limited to, loss of profits, data, content, or any other loss (even if the User has previously been advised of the possibility of such damages), resulting from: (i) the use or inability to use the Service; (ii) difficulty in obtaining any replacement goods/services; (iii) unauthorized access or modification of personal databases.
- User Obligations
The User agrees to:
- Provide accurate personal data and addresses;
- Not use false identities;
- Respect the conditions for placing orders.
- Registration on the Online Store
Individual registration on the online store is done in the "Customer Area".
This registration facilitates the purchase process by storing the User's identification data, enabling immediate recognition without the need for re-entry.
The User can update their personal information online each time they make a purchase on the online store.
Access is restricted to each User and secured by a login and password, which must be changed upon first use.
These details are sent to the User's email to ensure confidentiality, and it is the sole responsibility of the User to maintain their password and usage. bildit.pt does not have access to the password.
- Order
bildit.pt will do its best to send all the products ordered. However, in certain cases, and due to reasons beyond its control, such as human errors or issues with computer systems, it may not be possible to provide some of the products requested by the User.
If a product is unavailable after the User places the order, they will be notified by email or phone, and the option to cancel the order with a refund will be provided if payment has already been made.
The order for any product, selected from the products listed in the online store catalog, is made by adding it to the shopping cart.
- Order Cancellation
At the User's request:
The User can request the cancellation of their order by emailing [email protected], and the request will be accepted if the reason for cancellation is provided.
By decision of A.S. Pereira - Materiais de Construção, Lda:
A.S. Pereira - Materiais de Construção, Lda reserves the right not to process orders if inconsistencies are found in the personal data provided or if misconduct by the Buyer/User is observed.
A.S. Pereira - Materiais de Construção, Lda reserves the right not to process any order or refund if errors in prices and/or product characteristics occur due to technical problems or errors beyond A.S. Pereira’s control.
- Products Sold in the Online Store
Products that are clearly identified in their respective catalogs can be purchased from the online store www.bildit.pt.
The absence of a product from the online store does not necessarily mean that it is out of stock at A.S. Pereira - Materiais de Construção, Lda, as it may be available through other distribution channels of the company.
- Prices
All prices shown in the catalog include VAT at the applicable legal rate at the time of purchase and will include any applicable shipping costs where relevant.
The price of products, the VAT amount, and the shipping costs are clearly indicated before final purchase validation. These amounts may change if the nature of the product prevents calculation prior to contract formation.
Any additional costs related to shipping orders abroad, such as customs clearance fees, will be the sole responsibility of the purchaser.
bildit.pt informs that the prices presented are exclusive to the online store www.bildit.pt and may differ from prices at A.S. Pereira - Materiais de Construção, Lda physical stores.
bildit.pt will not be held responsible for any errors—whether computer, manual, technical, or otherwise—that result in a significant and unanticipated change in the public sale price listed on the www.aspereira.pt website. In cases where the price is excessive or manifestly unreasonable, the purchase request will be considered invalid, and the Customer will be informed of this.
- Payment Methods
The products can be paid for through the various electronic payment methods provided.
- Shipping Costs
Mainland Portugal
The shipping cost varies depending on the type of product ordered and the delivery location. To check the shipping cost, the user can simulate a purchase by selecting the products they wish to buy and providing the delivery address.
Autonomous Regions of Madeira and Azores
All orders to be delivered to the Autonomous Regions of Madeira and the Azores will have the shipping cost increased depending on the island where the delivery will take place and the chosen mode of transport (air or sea).
International Shipments
All international orders will have an additional shipping charge based on the destination provided by the customer.
These charges are subject to change and will be communicated to the customer in advance if applicable.
- Delivery Time
Once the order is confirmed and payment is received, the shipment will be collected by the carrier from A.S. Pereira the following business day, except for orders that require special transportation services (pallet orders). The estimated delivery time provided by the carrier depends on the destination:
- Major cities – 2 business days (estimate)
- Other locations – 5 business days (estimate)
- Azores and Madeira archipelagos – delivery time to be confirmed with the carrier
For products ordered from suppliers, the delivery time must be confirmed by email: [email protected], always including the order number.
- Complaints and Returns (Right of Withdrawal)
The delivery of products purchased through this service complies with the applicable legal standards in Portugal for contracts concluded at a distance and outside of commercial establishments (Decree-Law 24/2014 of February 14).
The User has the right to file a complaint regarding any defects, inaccuracies, or non-compliance of the product with what was ordered, within the legally established deadlines.
The User can exercise their right of withdrawal by letter or any other means of communication, in which they clearly state their intention to withdraw, within 14 (fourteen) days from the date the consumer takes physical possession of the goods. The goods must be returned to A.S. Pereira - Materiais de Construção, Lda in the proper condition, with no signs of use or tampering with the seal, within the same 14-day period.
To exercise the right of withdrawal, the User must provide their identification details (Name, address, and email address), the product being returned, and the purchase date.
The packaging must be returned complete, as delivered, and accompanied by all the documentation received, including the following documents: the sales invoice, to the following address:
A.S. Pereira- materiais de construção, lda
Rua Nova de São Gens, 342-344
4460-776 Custóias
After receiving and verifying the return at the company's premises, the User will be refunded the amount corresponding to the price paid for the order (sales invoice value).
If the User used a promotional discount code, this amount will not be refunded, meaning the refund will only be for the actual amount paid.
The refund will be processed via bank transfer.
The refund will be made within 14 days after receiving the withdrawal notice and the return of the product.
If any component of the product is missing or not in excellent condition, no refund will be issued for the price or shipping costs. The product will be sent back to the original shipping address.
- Manufacturing Defect
In the event of a manufacturing defect, meaning when malfunctions are detected in equipment that, in principle, do not fall under the scope of its warranty, the User should contact A.S. Pereira - Materiais de Construção, Lda.
To process the product exchange, the User must ensure that the packaging is complete (box, instruction manual, warranty certificate, terminal, and accessories), containing all components in excellent condition.
If any of the mentioned components are missing or not in excellent condition, the exchange will not be accepted, and the product will be returned to the User.
- Warranty
The products available on www.bildit.pt have a warranty period defined by the manufacturer, which, under legal terms, is at least 3 (three) years for consumers (individuals) and 1 (one) year for professional users.
This period begins from the delivery of the product and can only be exercised upon presentation of the warranty certificate and/or proof of purchase (invoice), duly filled in.
Products are excluded from the warranty if the period has expired, or if defects are caused by abnormal wear, improper installation, weather conditions, electrical surges, negligence, accidents, improper handling, moisture/liquid infiltration, use of non-original accessories, or unauthorized technical interventions.
If a product breaks down and is covered by the warranty, the user may take it, along with the proof of purchase and/or warranty, to an authorized technical service center of the brand.
If the user receives a product with characteristics different from those presented online, they have the right to resolve the purchase contract according to applicable legal terms.
- Privacy and Security Policy
A.S. Pereira - Materiais de Construção, Lda collects personal data from Users to manage customer accounts, billing, and provide information, with express consent for these purposes. The company commits to privacy and security in processing and maintaining personal data, in accordance with Law No. 103/2015, dated 24/08, on personal data protection, ensuring the confidentiality of all data provided by Users.
The entire payment process, from selecting the payment method to entering payment details for the order, is secured with appropriate electronic security tools.
Under applicable legislation, the User has the right to access, rectify, and update their personal data, either directly or through a written request, as well as the right to oppose the use of their data for the aforementioned purposes.
However, the Internet is an open network, and personal data, other personal information, and all content hosted on the service may circulate across the network without security measures, running the risk of being accessed and used by unauthorized third parties. A.S. Pereira - Materiais de Construção, Lda cannot be held responsible for such access and/or usage.
- Service Security Conditions
The User agrees to comply with all applicable legal provisions, including refraining from engaging in or promoting unlawful acts or acts offensive to public order, such as sending unsolicited communications (spamming), violating legislation on personal data processing and advertising communications via automatic calling devices. They must also adhere to the service usage rules, failure to do so may lead to the suspension or deactivation of the service as stated in Clause 17.
The User acknowledges that the IP Network is a public communications network that can be used by multiple users, which may lead to computer overloads. As such, bildit.pt does not guarantee uninterrupted service or the avoidance of information loss or delays.
Furthermore, bildit.pt is not responsible for service interruptions caused by unforeseeable system overloads or force majeure events (extraordinary or unforeseen situations outside its control).
In case of a service interruption due to unforeseen system overload, bildit.pt will strive to restore the service as quickly as possible.
- Suspension and Deactivation of the Store Service
bildit.pt may, at any time and at its sole discretion, discontinue the service and/or part of the service for one or all Users.
bildit.pt also reserves the right to immediately suspend or terminate access to the service in the following cases:
If the User fails to comply with the terms of use.
If bildit.pt decides to cease access to the store, with a 15-day prior notice.
The suspension or termination of the bildit.pt service, under the conditions mentioned, does not entitle the User or any third party to any compensation or indemnity. bildit.pt will not be held liable for any consequences arising from the suspension, cancellation, or termination of the service.
In these cases, bildit.pt will notify the User in advance so that they may safeguard any content related to their order history within 3 (three) business days from the email notification or information provided on the main page of the service.
- Communications
Notices related to the service, including changes to the General Terms and Conditions, may be sent to the User's email address, via SMS, or by phone.
The User agrees to receive all communications and notifications related to the online store to the address, phone number, and email provided during the order process.
At any time, the User may request not to receive such communications and/or notifications by emailing [email protected] or using the "Unsubscribe" option available in each newsletter.
- Technical Settings
Without prejudice to the following provisions, A.S. Pereira - Materiais de Construção, Lda may alter the service and/or its technical delivery conditions, as well as its usage rules, whenever necessary to adapt to technological developments. Such changes will be disclosed to the User at least 15 (fifteen) days in advance.
A.S. Pereira - Materiais de Construção, Lda does not guarantee any upgrades or improvements to the Service, although some upgrades or new features may be available for an additional fee or subscription.
- Dispute Resolution and Mediation Mechanisms
The User may submit any contractual disputes to legally established arbitration and mediation mechanisms or file complaints to A.S. Pereira - Materiais de Construção, Lda for any acts or omissions violating the applicable laws for acquiring goods.
The complaint must be submitted within a maximum of 30 (thirty) days from the User’s knowledge of the facts, and will be registered in A.S. Pereira - Materiais de Construção, Lda's information systems. The company must address the complaint and notify the interested party within 30 (thirty) days from receipt of the complaint.
- Applicable Law and Jurisdiction
This document is governed by Portuguese law.
For resolving disputes arising from this contract, the Porto District Court is the competent forum, with express waiver of any other jurisdiction.